Collaboration and mutual support are guiding principles at Fragasso Financial Advisors, driving the satisfaction of employees that makes possible the firm’s success, says Robert Fragasso, its founder, chairman and CEO. “I made enough mistakes over my career to know what works and what doesn’t in a workplace,” he said, “and I wanted to make sure that our structure encourages people to be open, develop strong relationships and work together for clients as responsible adults.”
In addition to flexible work schedules, profit-sharing, employee stock ownership and other benefits — including paid time-off to volunteer in the community — employees are encouraged to find their own ways to express creativity. In response to Covid-19, for example, which affected three at the firm, Fragasso’s marketing department came up with several cocktail-hour events along the lines of TV game shows, which created a virtual way for everyone to come together.
The firm has been working virtually since the pandemic started, and switched to off-site operations seamlessly as a result of a technology upgrade in 2019 that made fully remote operations possible. “Our proactive human resources manager also has been talking to our people non-stop to address stress issues that have arisen,” Fragasso said. — Evan Cooper