West Financial Services offers its employees a flexible work schedule, excellent compensation and benefits, and a bonus incentive for outstanding achievement. Other perks include casual Fridays and dress-up days such as for a favorite sports team or Halloween. The company celebrates weddings, baby showers and holiday gatherings. It also awards employees who exemplify the company’s principles in their work through a program known as the President’s Circle. Employees also participate in various company outings such, as happy hours and bowling nights. 

During the pandemic, the firm was mostly working from home and began virtual biweekly happy hours to stay connected to each other.